July 16, 2014

How Coca-Cola Monitors Social Media - Natalie Johnson

In her BlogWell Atlanta presentation, The Coca-Cola Company's Digital Manager of Communications, Natalie Johnson, shared how they monitored conversations about their brand on a global scale across the web.

BlogWell: How Big Brands Use Social Media is an amazing series of events that features 8 great case studies in corporate social media.

About BlogWell

BlogWell features 8 great case studies on the best social media programs at large corporations. You’ll learn how to get started, get past roadblocks, and make your social media program phenomenal — all in one fantastic afternoon for just $250.  This event is all about how big brands use social media. No agencies, no startups — just big companies sharing what they've learned.

About Coca-Cola

Coca-Cola is a carbonated soft drink sold in stores, restaurants, and vending machines throughout the world. It is produced by The Coca-Cola Company of Atlanta, Georgia, and is often referred to simply as Coke (a registered trademark of The Coca-Cola Company in the United States since March 27, 1944). Originally intended as a patent medicine when it was invented in the late 19th century by John Pemberton, Coca-Cola was bought out by businessman Asa Griggs Candler, whose marketing tactics led Coke to its dominance of the world soft-drink market throughout the 20th century.

The company produces concentrate, which is then sold to licensed Coca-Cola bottlers throughout the world. The bottlers, who hold territorially exclusive contracts with the company, produce finished product in cans and bottles from the concentrate in combination with filtered water and sweeteners. The bottlers then sell, distribute and merchandise Coca-Cola to retail stores and vending machines. The Coca-Cola Company also sells concentrate for soda fountains to major restaurants and food service distributors.

The Coca-Cola Company has, on occasion, introduced other cola drinks under the Coke brand name. The most common of these is Diet Coke, with others including Caffeine-Free Coca-Cola, Diet Coke Caffeine-Free, Coca-Cola Cherry, Coca-Cola Zero, Coca-Cola Vanilla, and special versions with lemon, lime or coffee. In 2013, Coke products could be found in over 200 countries worldwide, with consumers downing more than 1.8 billion company beverage servings each day.

Based on Interbrand's best global brand study of 2011, Coca-Cola was the world's most valuable brand.

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